Let our Smart Call System handle the flood of phone calls, giving you more time to focus on patient care.
Dozens of calls daily, interruptions with existing patients, and countless missed calls? Regain peace at work and ensure patient satisfaction. Choose our Smart Call System – a simple solution that records calls and transcribes them into the Medevio application, allowing you to resolve them conveniently later, all at once.
Doctors handle an average of 50 calls a day – that’s one every 10 minutes. Our Smart Call System helps bring back the peace and quiet to your practice. And there’s even more to appreciate about it.
It can sometimes be difficult for patients to reach your practice. With the Smart Call System, they can always get through. Patients simply leave a message, and the system automatically transcribes it into the Medevio app.
The ringing of phones is replaced by silence, allowing you to focus on treating patients. You can return to the recorded calls at a time you set aside and handle them all at once.
The Medevio app is so user-friendly that even seniors can navigate it easily. However, some may still prefer phone calls. The Smart Call System lets them reach your practice without adding to your workload.
The Smart Call System can identify any patient with a saved number in your records. This way, you know exactly who called and what you’ve already discussed with them.
Transcriptions of phone calls are stored in the Medevio app along with other patient requests. This gives you a clear, organized overview of all requests in one place.
There’s no need to purchase expensive answering machines that take up space. The Smart Call System is virtual, and if it no longer serves a purpose, you can cancel it at any time.
The Smart Call System will become an indispensable tool in any practice.
How does it work?
Patients are informed when you are unable to answer the phone, and their message is recorded. You can then read the automatic transcription or listen to the call recording in the Medevio app.
Recorded calls are added to the list of all patient requests, but they remain clearly labeled. This way, you have everything organized in one place within the Medevio app.
You choose the terms or requirements under which calls will be redirected to the Smart Call System. For example, after 10 seconds of no answer or outside of office hours.
Smart recorder with a single prompt
Smart recorder with multiple prompts, vacation settings
Custom pricing starting from
Prices are inclusive of VAT.
Outgoing calls exceeding the plan are charged at 1 CZK excluding VAT per minute.
Setting up the Smart Call System is possible with any Medevio plan.
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